I am emailing this comment for you to make sure that AA could far better manage to persuade staff members for being more courteous when things go Mistaken.Purchaser service can make this kind of variance for those using your service.
The person may possibly enter just the precise digits for your given number, top zeroes aren't required to be entered when looking by a quantity. See specific Lookup Info Aspect For extra info.
I'm holding reservations for flights departing 26 Sep. I booked this flight in June. I am working with two vouchers as partial payment for these flights. I sent the vouchers into the handle provided in July.
traveling from Miami to Lima on Saturday March 21 even though I reserve the seats in advance I received the last row on the proper aspect through the window plus the seat did not shift generating my flight challenging ., on the best way back on flight # 918 the service was worst. from the check in I needed to open up my match cases to even up the weigth . Once i supply to buy the 3 additional kilos they attempt to demand me $ a hundred and eighty.00per go well with case. averting to pay for $ 480.00 I had to go on he floor to move all-around my belongins ,I had to go back to the counter due to the fact out seats ( we were being # 10 on line at sign in ) have been separates, after that we experienced to keep walking about the gates because the counter personnel in no way gave us the gate selection, ( After i ask regarding the gate information and facts to a different amercian ailines personnel in gate 26 he pointed to your gate screan ) this time the seats felt lesser that normal , the foodstuff was horrible, the bread was so difficult , the lettuce around the salad glimpse aged , I returned the food stuff the same way which i been given it, the light turns off while im examining severeal moments which i had to maintain my finger to the change to continue looking at soon after 5 awful several hours I obtained to the summary which i wont travel on American Airways again
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I've tried using reserving flights from Charlotte ,NC to Tobago. I'm not able to book these flight on yours or US Airs websites,nevertheless I can reserve them on Expedia and Travelocity. I didn’t would like to book these by using a next get together.
I can't receive the grievance portion of your American Airlines website to Extra resources work. So This can be the only area i can discover to publish my information and facts in advance of mailing it on the cooperate office.
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On arrival in Panama with flight AA959 one of many 2 luggages, a Roncato baggage, ( pics hooked up ) value €189 arrived damaged. I quickly went to the appropriate Place of work In the airport, the place the only real remark was which they handed me a « checking Post Problems detect », which I enclose herewith. I put in the next day purchasing for a whole new baggage and looking to get in touch with all your offices by way of the telephone quantities indicated to the stated document without having, nevertheless, getting any reply – the cellular phone is rarely answered and the road goes blank soon after a number of minutes of waiting, regardless of which number I dial. I Hence commence my journey and on my arrival in Miami airport for my return journey (flight AA2198 on March 24) I again try and Call your Workplace on the airport, but the sole suggestions they might give me was to situation a complaint by way of your site, which I am now performing. Aside from the above, I do have An additional – and probably additional critical – complaint. At enough time of my reservation I paid an additional $88 ($44 Just about every) for extra comfort seats. To my shock, the seats turned out to get the traditional – no further – seats.
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I believed there to become a plan for overweight folks. I was up against the window all the journey.I paid for my seat but as it turned out I actually didn’t have one particular. With all the Outdated Piedmont nonetheless traveling considering American would do far better, unsatisfied throughout.
Remember to Take note, [American Airways does reserve the best to request start records for passengers under the age of two decades].